MedClick

Interactive Health Service Clinic

Call: 0207 224 2533
Text: 07797 805 828

Access to medical advice 24 hours a day at your fingertips...

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MedClick is an interactive Health Service Clinic providing a range of medical services. The service offers direct access to a dedicated UK medical team backed by leading hospitals and independent specialists, all committed to providing professional medical advice.

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Nurse Connect

Daily medical empowerment and support via phone, video chat, mobile or mail provided by the MedClick Health team. Apply for the service

Advantages of the service How to use the service

Description of the services - A service that provides 24 hour assistance and advice from a team of nurses for any condition be it a minor everyday illness or a chronic condition. You can also turn to us for post diagnosis advice. Contact us via chat, video conference or other any other method of communication All employees can benefit from personalised medical advice.

Advantages of the service:

A confidential service providing access to a professional UK nursing team, 24/7.
Get help and advice for any medical query, from home, at the office or whilst travelling.
Medical help and advice to aid your recovery at home following treatment.
Health advice available for holiday or business trips.

How to use the service

You can apply for the service via the following methods:
- Call - 0207 224 2533
- Text - 07797 805 828
- Using the designated form - click (Online applications can be submitted only after registration to MedClick - to sign up - click )
The nursing team is available 24/7 and will respond to your query within a maximum of 10 minutes.
If you wish to use our video-conference service, please call us or text us to the above numbers or submit your request via our online form. (Please note 2 working days are required to organise the video facility and you will need a webcam and suitable web connection).
MedClick is committed to protecting your data. Your medical information will only be shared with those involved in providing you with the service.

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Illustrations:

A few stories based on real cases that illustrate the advantages of the MedClick Health benefit.

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MedClick is an independent service provided by Second Opinion (Telemedicine Network) Ltd ('SOUK'). MetLife, which trades as MetLife, and SOUK are independent companies. MetLife is not liable for the contents of MedClick and for the use of the services provided by SOUK through MedClick. All the content within MedClick is provided for general information only, and should not be treated as a substitute for the medical advice of your own doctor or any other health care professional. MetLife and MedClick are not responsible or liable for any diagnosis made by a user based on the content of the MedClick portal. MetLife and MedClick are not liable for the contents of any external internet sites listed, nor do they endorse any commercial product or service mentioned or advised on any of the sites. Always consult the MedClick team or your own GP if you're in any way concerned about your health.

MedClick is provided by SOUK and is available as an additional service to policyholders (employers) and insured persons (their employees) who are entitled to cover under group insurance policies provided by Alico, which trades as MetLife. MetLife Employee Benefits retain the right to withdraw this service at any time.